I understand placing orders on this site is slightly difficult because I have not been able to find a click and order shopping cart program that allows me to combine a list of my coins available with the extensive information I provide.

Recently I have had computer bots generating very large numbers of fake orders on my order form and I had to disable that form, and revert to an old school ordering system.

The best way to email me your order to contact2@calgarycoin.com. Clicking this email address should open your email system with my address inserted. Simply send me an email which includes your name, a list of the coins you wish to order, your mailing address (so I can calculate postage and any applicable taxes) and let me know your preferred payment method (Visa, MasterCard, paypal, direct debit, or other) but do not include any payment details. I will confirm availability and the total, then email you the details. If you choose visa or mastercard we can do that by phone, if paypal I can send a paypal request, and anything else we can work out the details.

If you wish me to keep your shipping and payment information on file for future orders please requested I do so. I always delete all traces of your information from my website system once the order has been filled but if you ask me to store your shipping and payment information I do so in secure pass worded file that is NOT stored anywhere online.

TERMS OF SALE

1) All coins are guaranteed to be genuine and as described.

2) Any item may be returned for any reason within 14 days from the date you receive it, as long as it is in the same condition as when I sent it. No reason for returning an item need be given but would be appreciated. Please contact me before returning an item, and I will advise you on the best shipping method to use.

3) All prices are in Canadian dollars. For clients in the USA using a US dollar credit card I can charge your card directly in the US funds, calculated at current exchange rates. If your credit card provider charges a foreign transaction fee that could still happen. Some banks do and others do not, but I have no control over it.

4) For orders over $500.00 shipped is free unless the coins have to send by a means other than Canada post or USPS. For orders under $500.00 postage is $14.00 to addresses in Canada and $12.00 US to the USA, although I can often offer some less expensive shipping options to the USA through DYK post and will apply that automatically. $22.00 US to addresses other than Canada or the US although currently I am not shipping to most other countries. I will determine the best shipping method and assume all risks of loss in the mail at those rates. Orders under $200.00 can be shipped regular mail at $4.00 Canadian funds and $5.00 US funds to addresses outside of Canada, but at your risk should it not arrive. Where possible I will ship with tracking but that is not always possible to all locations or if you choose the $4.00 rate for orders under $200.00 within Canada.

5) Sales taxes will be added to orders shipped to Canadian addresses based on the rates applicable to the province shipped to. 5% GST to any GST/PST province. 15% HST to Nova Scotia, NFLD, New Brunswick and PEI, 13% HST to Ontario. I do not add taxes to orders shipped out of Canada, but you are responsible for any import fees applicable by your country (usually none to the USA).

6) It is impossible on a website of this size to remove all sold items as I sell them, so occasionally items might no longer be available. When this happens, I will contact you before processing your order.

Should you wish to contact me other than by e-mail, please refer to my contact page (link in header at the top).